QA

Short for Quality Assurance. This is usually a group within a business that monitors the quality of work that it's employees are doing. More specifically with phone customer service work, they grade a certain amount of calls each month to make sure that certain guidelines and quality standards are being met.
On this page, you will find 30 slang terms related to QA. Some of the top words include: mershy, g-call, FI, pos, pEEn, and 25 more.